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Testimonials

The team at BRAVEday have provided outstanding service over many years. When I have needed to make a claim for health reasons they were supportive and caring and took all the worry out of the process. On top of great service they now offer an even wider range of services. I highly recommend them for honesty integrity and thorough knowledge of their products and services.

BRAVEday having been looking after my health, content and business insurance for several years. I can honestly say that the service and advice has been extremely professional. I have no hesitation in recommending their service to anyone.

BRAVEday obtained an extension to our life cover even though there were circumstances that a claim would be made in the future. They understood the details in the policy, liaised with the underwriter and were able to proceed with a significant increase in our cover.

After chatting with Dean we realized we had been paying for insurance products we didn’t understand, and we didn’t have the insurance products we thought we did have. Dean straightened a lot of this out for us, and even came back with more favorable premiums.

I'm extremely grateful to Dean and the team at Braveday who have proactively looked after myself and my husband in our health, life and trauma insurance. We never think it can happen to us, but when it does, as it did in my case with a melanoma diagnosis, I was very fortunate to have my trauma cover in place.

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Brave day gave me friendly and prompt service.

BRAVEday have an excellent level of service - they are always available and understand the needs of the client.  Very happy that they are our brokers.

We have dealt with Dean and his team for 8 years now and in that time, while thankfully we haven't had to raise a claim - they have taken the trouble to keep in touch with us every year, review our needs and be flexible enough to come up with solutions that cater to the changes in our financial and life circumstances.

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The whole BRAVEday Team always go the extra mile and nothing is ever a problem.  Their attention to claims has always been supportive and constructive at a time of stress and anxiousness for the claimant.

I trust Dean and Tania wholeheartedly with something as important as this.  I know they will take care of any situation that arises needing a claim - especially if its worst case scenario.

Great people to deal with and know the market.

Our dealings with Dean and his team at Braveday have been nothing short of entirely professional and extremely thorough for all our business and personal insurance requirements.

These guys know their products, they know the market and they work to deliver the best solutions to individual needs.

I thought for many years that the cost of health and life insurance was high. Particularly medical.  I'd carp when the bill appeared every month and it felt like money wasted. I'm sure we've all felt like that.

Dean Young was recommended to us and his BRAVEday team helped us rationalize all the insurances for our family.

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BRAVEday do what they say they will do with their customer receiving great service with no problems.

Kiri Strickland, Performance Transport Limited

Kane Butler was the account manager for our family owned and operated business over a number of years at our previous insurance provider prior to him becoming a Principal Broker at BRAVEday.

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I spoke to Dean at length the next day and step by step we went through the policy.  When we took the policy on we had been on a life insurance policy with our bank, which we had thought was a comprehensive policy.  After an initial review it quickly became crystal clear that not only was our policy hugely expensive, but it also didn't cover us appropriately as a young family with a business and young children.

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I am pleased with the efficiency and customer service delivered by the team at BRAVEday. Everyone has been pleasant and helpful. I feel comfortable that my insurance need is being managed by a great team. I would definitely recommend your services to my friends . Thanks

That would never happen to me......

There I was 63 years old, still enjoying working, great health, beautiful grandchildren, good times travelling both overseas and in New Zealand...what could possibly go wrong?

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Thanks for the confirmation - we really appreciate it.  The whole service from BRAVEday has been absolutely fantastic - Steve in particular has been great so please pass on our thanks again to him and to the team.  We'll certainly be recommending you to friends and family.

What an awesome surprise to come home to yesterday - a Tahitian Lime on our doorstep!  This is a perfect addition to our garden and we really appreciate it.

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I have to say I 100% agree with your client testimonials. Dean was great to deal with, explained everything well. You are a company that I highly recommend to friends and colleagues.

Just a quick note to express my thanks for your input over the conference, but especially for the excellent session that you personally delivered to the attendees.

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It is close to 10 years ago a young Dean came to our home in Auckland and talked to us about Life Insurance. We took the insurance... thankfully and watched as Dean left the company he was with and became his own boss.

From there who could have guessed that insurance would be so desperately needed.

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"I did not comprehend my surroundings nor recognise my own pyjamas. I was however awed by the stunning arrangement of flowers delivered to my hospital bed. They were an unexpected gift from Tania and Dean.

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I purchased a home recently and discovered to my dismay that besides the mortgage, there were going to be numerous insurance policies to pay for in addition to my existing ones.  Whilst receiving the mandatory legal advice involved in such a purchase I was directed to Brave Day for the application and management of these additional policies.

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Three weeks before my baby was due back in September, my husband and I were both working full time. My husband had been sick with the flu for a couple of weeks. We thought he'd recovered from the flu, then one day he woke up with headaches that weren't going away.

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What would it take for you to enthusiastically refer your friends, clients or colleagues to us?

"I would tell them how effortlessly and extremely quickly Steven and the Team rose to the occasion and organised our life insurance cover

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Thank you both so much for our lovely portrait voucher. What a lovely idea.

Very kind of you and we were so surprised. On top of that, it's always such a pleasure dealing with anyone from your company. We feel very well supported and you always handle things so efficiently. It's much appreciated.

Dean's service has always been professional, warm and friendly. His advice without a doubt is always in the best interest of the client. He explains things in layman's terms which is refreshing. He and his team are a pleasure to deal with and we would have no hesitation in recommending BRAVEday.

BRAVEday have provided us with an excellent, professional and personal experience covering all of our insurance needs. They have already demonstrated that they are experts in what they do and we feel confident that we would be well looked after, especially during claim time.

I always find it so hard to even think about making a claim, but whenever I have dealt with BRAVEday, even when I have a new person that has taken over that part of the job, it has always been simple and so straight forward to sort out, and gives one great direction in what to do when making a claim.  It has always been brilliant to make a claim.

"Meeting Dean at  BRAVEday was one of the smartest things I've ever done. Dean wisely recommended taking out trauma insurance and, as a healthy 40 year old, I didn't imagine for a moment I would be using it for decades to come. Little did I know that I would be facing renal cancer within five years and off work for 8 months.

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Gareth mooreWhen your backs up against the wall, that's when you thank all your lucky stars that you met Dean Young!

I met Dean in 2009 on a business challenge.  Such a good guy, and spoke through my insurance needs in a way that made sense and never complicated anything - then I got on the with job of running my business.

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One of the biggest surprises was when I was told that I qualified for my Trauma policy payment. It was the best investment I have ever made in my life. Sovereign insurance have been wonderful all the way.  My trauma payment has bought me time, security and choices that I would not have had before. It has taken a lot of financial stress from my life.

BRAVEday was brilliant in guiding me through the insurance policies available when I first met with them years ago.

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"I can't thank you enough for the persistent work you put in to getting my recent Sovereign medical insurance and AMP trauma claims paid.

After an initial phone call to Tania to discuss my melanoma diagnosis you covered off all the paperwork needed to submit the trauma claim

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We've just received our beautiful wee Kowhai tree via courier this morning - thanks so much!

Once again we're amazed at your brilliant way of creating and maintaining great relationships. This is backed up by your warm, efficient, patient and professional service.

So thanks again - and we wish you all a fantastic day.

"I am pleased to say that Dean and his team dispel all myths about insurance agents. There were no white shoes on display and you could almost say they  made insurance sound exciting! We didn't get a 'hard sell' - what we did get was useful information about what products were available and an offer to follow up individually if that was of interest to anyone.

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It has been refreshing dealing with Dean and Tania from BRAVEday.  I first purchased Medical, Income Protection & Life insurance in 1994 from another insurance broker.  For 14yrs I never had any contact, let alone received any service from him.

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"I have dealt directly with many insurers, and several insurance brokers, over the years and feel well qualified when I say Dean, Tania, and the whole Team at BRAVEday have always made insurance an easy undertaking for me and my family, right throughout the entire process.

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Since finalizing my insurances with BRAVEday, the follow-up has been great.  It is nice to work with a company that clearly values their clients and has a long term focus on building relationships.  I will continue to recommend BRAVEday to any friends or colleagues looking for insurance.

"I would like to commend BRAVEday for its excellent insurance advice & claims service. In 2004 I had a major Trauma claim which was handled by BRAVEday. The service I received was excellent. I was kept well informed during the whole process.

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Thanks Dean, we're highly impressed with your approach and the way in which you have helped us understand what we need from insurance.  Will definitely recommend your services if we hear of a requirement from any close friends.

"We feel very thankful for what you did for us.  Rewi's illness came as quite a shock to us all nevertheless it has also made us think about our future and what is really important to us.

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We have found Dean's style to be very refreshing and informative. He listens to our needs and his recommendations have been clear and practical. I would have no hesitation in recommending BRAVEday to any of my personal or business colleagues.

Working with BRAVEday has given us peace of mind in both our business and personal lives, meaning we can get on with what we do well. Regular reviews of our insurance structure means we have cover in place for our current needs.

BRAVEday service is excellent and caring.

I have known Dean Young for a number of years in a private capacity before I changed my insurance over. I believe his ability to explain the right options and the considered cover to my wife and my requirements at my time of life is why I went with BRAVEday.  This company keeps in touch regularly just doesn't take your money and forget you.

I just want to thank Marcia and the team at Brave Day - they have helped us so much over the years but last week they were amazing. Molly, my daughter is Type 1 Diabetic and with the help of Brave Day and Sovereign Insurance she now has funding for the latest Continuous Glucose Metre. This will be life changing for her and we cannot thank them enough for all your help

Dean and Tania provided clear and practical advice at our initial consultation.  We felt we were well informed with comprehensive information when we proceeded with our policy. Since joining BRAVEday I have had one minor claim that was a very simple process via the very helpful Jo! Thanks all around BRAVEday!

"At a point in time when I had become disillusioned with an insurance brokerage I had been dealing with for a number of years, I just happened to read an article about BRAVEday. After just one phone call everything was put in place to switch to BRAVEday. I was pleasantly surprised how easy they made it.

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It's rare to find a company that delivers on its promises so well. From policy advice, back office processes to claim time BRAVEday have consistently impressed.

Having just moved my insurance to BRAVEday, I have to make comment that Dean, Tania and the team at BRAVEday are fantastic. The service and explanations received were very professional but the best part of the transaction has been the enduring knowledge that Dean and Tania have my back completely when it comes to any issue relating to my insurance. You people are a blessing.

Working with the Brave Day team to understand my insurance needs was a really positive experience. I felt understood, supported and under no pressure.

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Thanks Dean, great service, thank you.

Brad and I have been really pleased with the level of service and care we have received from BRAVEday since joining especially compared with the annual renewal notice and totally uninformed advice we received from our previous personal insurer and we look forward to a long relationship with you.

"Whether I went through the claim or not, I would always recommend BRAVEday to my friends. When I came to New Zealand eight years ago, I didn't know much about insurance. It was BRAVEday, especially Dean, who gave us the most helpful information."

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"BRAVEday never made a cent out of me... And yet right from day one, Dean has supported me. There's been nothing in it for him at all financially, but that's the sort of guy he is and the sort of company they are. It's not about the payment so much and all about looking after the customers. They've done a fantastic job. Wayne was introduced to BRAVEday through an accounting firm while in the process of buying a business..."

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"I was diagnosed with breast cancer two days before Christmas. Obviously this was devastating news, after finding a lump in my breast after a mammogram only 5 months before!

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BRAVEday has been my health insurance broker for the past six years. Over this time I have enjoyed a healthy, fit lifestyle.  However, two years ago I was diagnosed with moderately severe osteoarthritis in my right hip.

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"I would like to thank both you and Tanya for the outstanding support you gave me vis-a-vis the above claim, as well as selling the product to me in 2004.

You only get to find out how good your insurance cover is when you need to claim. The Sovereign Living Assurance Product is clearly a superior insurance product, and the money came in most helpful at a very stressful time. Your advice to take the cover as a standalone product was also excellent advice, as the payout has not had any impact on my remaining life cover.

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I have been meaning to drop you a line.  Jen and I have been very impressed with the BRAVEday service, there is a real intention to keep us updated and an ongoing recognition of us as valued customers.  Keep up the great work.

Geoff Devine, Director, Devine Consulting Limited

"As a result of a major change in the shareholding of my business I needed someone to review the terms and quantum of the insurance I held. Dean Young of BRAVEday was recommended to me by a client who had liked his approach and standard of service.

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Kevin and I would like to thank you for all your help and advice.  It has really been an eye opener for us to see how bad our previous broker was.  I will speak to my friends about your services.

Just taking a moment to say thanks for all your work, and patience. The level of service you provide is outstanding (and I will have no hesitation in recommending you) and appreciated.