We have dealt with Dean and his team for 8 years now and in that time, while thankfully we haven't had to raise a claim - they have taken the trouble to keep in touch with us every year, review our needs and be flexible enough to come up with solutions that cater to the changes in our financial and life circumstances.
They're not your typical insurance sales team - they listen, provide advice and then leave it entirely up to you to make the decisions. In those dark moments when you receive news of a family member or friend who's facing life changing circumstances and you wonder about your own future and the security of your family, it's very reassuring to glance at that little blue fridge magnet and know Dean and his team are watching your back and help is only a phone call away.