"I would like to thank both you and Tanya for the outstanding support you gave me vis-a-vis the above claim, as well as selling the product to me in 2004.
You only get to find out how good your insurance cover is when you need to claim. The Sovereign Living Assurance Product is clearly a superior insurance product, and the money came in most helpful at a very stressful time. Your advice to take the cover as a standalone product was also excellent advice, as the payout has not had any impact on my remaining life cover.
I was in particular very impressed with the manner in which you handled my claim, from the initial pre-screening and the discussion with Sovereign, to the actual claim processing and payout. I believe that you both went well beyond the call of duty, and I have no hesitation in recommending you to any prospective client.
I was so happy with the advice and service given to me, that I would have not objection to any prospective client telephoning me for a reference in need."
Best wishes to you both.