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"I can't thank you enough for the persistent work you put in to getting my recent Sovereign medical insurance and AMP trauma claims paid.

After an initial phone call to Tania to discuss my melanoma diagnosis you covered off all the paperwork needed to submit the trauma claim, doggedly followed up with my doctor and specialist to ensure they made their submissions, kept in regular contact with AMP and didn't let up until the funds were sitting in my bank account. Your service really did go above and beyond the call of duty.

You took an enormous amount of stress and frustration away from me so I could concentrate on looking after myself and I'm very grateful for that.

The lump sum I received from AMP has enabled me to get my work-life balance back on track - I've cut back on the hours I work and now have the time and money to pursue my 'someday maybe' projects. Thank you Dean for recommending the trauma policy, it has proved to be very valuable cover to have."