"We feel very thankful for what you did for us. Rewi's illness came as quite a shock to us all nevertheless it has also made us think about our future and what is really important to us.
Rewi and I would like to thank you both for the awesome work you did on our behalf regarding our insurance claim with Sovereign. We certainly did not expect Sovereign to accept our claim so we are very appreciative of the effort you both put in, particularly as we realise you must have spent a great deal of time putting the claim together, and also representing us. We feel very thankful for what you did for us. Rewi's illness came as quite a shock to us all nevertheless it has also made us think about our future and what is really important to us…."