Medical Insurance Claim...

To make a claim, you need to complete a form and send it to your insurer along with any relevant referral letters or other supporting documentation.  It's really important that you give the insurance company as much information as possible to allow them to process your claim quickly.

We always recommend you get a prior approval, so you know for certain that you will be covered for the treatment or investigation, giving you one less thing to worry about.

Did you know…

Instead of completing a claim form, you can lodge your Medical Insurance claim via the online claims portal (this option is available with most insurers). 

The turnaround time for claims made via the online portal are much quicker than if you were to complete a claim form.

Accuro - or you can lodge a claim by logging into their online portal

AIA - or you can lodge a claim via their online portal

nib - or you can lodge a claim by logging into my nib

Partners Life

Southern Crossor you can lodge a claim by logging into My Southern Cross

 
Direct Debit...

Accuro - or you can update your details by logging into their online portal

AIA -  or you can update your details by logging into MyAIA

AMP - or you can phone them direct on 0800 808 267 to update your details

Asteron

Fidelity Life - or you can phone them direct on 0800 88 22 88 to update your details

nib - or you can update by logging into my nib

Cigna

Partners Life

Southern Cross - or you can update your details by phoning them direct on 0800 800 181 or logging into My Southern Cross

Credit Card...

Accuro - please phone them direct on 0800 222 876 to update your details

AIA - or you can phone them direct on 0800 500 108 to update your details

AMP - please phone them direct on 0800 800 267 to update your details

Asteron

Fidelity Life - please phone them direct on 0800 88 22 88 to update your details

nib - please phone them direct on 0800 123 642 to update your details or you can update by logging into my nib

Cigna - please phone them direct on 0508 464 999 to update your details

Partners Life

Southern Cross - please phone them direct on 0800 800 181 to update your details or you can update by logging into My Southern Cross