Medical Insurance Claim...
To make a claim, you need to complete a form and send it to your insurer along with any relevant referral letters or other supporting documentation. It's really important that you give the insurance company as much information as possible to allow them to process your claim quickly.
We always recommend you get a prior approval, so you know for certain that you will be covered for the treatment or investigation, giving you one less thing to worry about.
Did you know…
Instead of completing a claim form, you can lodge your Medical Insurance claim via the online claims portal (this option is available with most insurers).
The turnaround time for claims made via the online portal are much quicker than if you were to complete a claim form.
Accuro - or you can lodge a claim via their online portal |
AIA - or you can lodge a claim via their online portal |
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Partners Life - or you can lodge a claim by logging into their online portal |
Southern Cross - or you can lodge a claim by logging into My Southern Cross |
Direct Debit...
Accuro - or you can update your details by logging into MyAccuro |
AMP - or you can phone them direct on 0800 808 267 to update your details |
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Fidelity Life - or you can phone them direct on 0800 88 22 88 to update your details |
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Southern Cross - or you can update your details by phoning them direct on 0800 800 181 or logging into My Southern Cross |
Credit Card...
Accuro - please phone them direct on 0800 222 876 to update your details |
AIA - or you can phone them direct on 0800 500 108 to update your details |
AMP - please phone them direct on 0800 800 267 to update your details |
Fidelity Life - please phone them direct on 0800 88 22 88 to update your details |
nib - please phone them direct on 0800 123 642 to update your details or you can update by logging into my nib |
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Chubb - please phone them direct on 0508 464 999 to update your details |
Southern Cross - please phone them direct on 0800 800 181 to update your details or you can update by logging into My Southern Cross |