At BRAVEday we are all about the claim. Our mind-set is 'when' you claim, not 'if' and it's the 'when' that all of our advice is based around.
You won't see us at our finest until you need to make a claim. When many insurance advisers run for the hills - we run to your aid. We turn claim day into a BRAVEday, it's what we're here for - we fight for you at claim time.
We'll do our best to take the hassle away at claim time. We'll help to complete paperwork and will chase up doctors and insurance companies to speed up the process so you can just focus on getting better.
This being said, it has come to our attention that some of our clients aren't aware that we can help with claims.
We recently had a client contact us to cancel his Trauma insurance policy, as the premiums were just getting too expensive. During a subsequent chat with Dean, the client mentioned he had recently suffered a tumour. After reviewing his histology it turns out that this is very likely going to be a Trauma claim.
We've also had an experience with another client who had prostate cancer but did not realise this was a claim under his Trauma policy. It wasn't until he mentioned it during his annual review meeting with Dean that he became aware he could claim. The client thought that as he'd had an operation and recovered, it wouldn't be a valid Trauma claim.
Part of our job is helping you at claim time…. it's right here in our values: "we will be there for you when you claim - it will be a Brave Day".
If you have suffered a health issue and think you could be eligible to make a claim, please get in touch. We are more than happy to investigate and let you know if you can claim, and on what policies.
