At BRAVEday we expect our team to perform at the highest level day in and day out.
Ensuring that happens can be challenging when both leading and when working within the team.
For me it's really important to have our team members 'in the right seat on the bus' and working in a role that plays to their strengths.
I read with interest Ben Ridler's recent blog and it really resonated with me - definitely worth reading.
I find being in business both challenging and demanding but the difference we make to people's lives at claim time makes it all worthwhile.
I love what I do - do you?