Achieving Business Excellence

Tania and I recently attended a workshop to listen to John Spence, who is a world renowned thought leader and speaker on business.

Like most business owners we are always trying to grow and improve our business, and enhance the experience our clients get when dealing with BRAVEday.

What a great investment it was…both in dollar value and time spent.  Here are just a few takeaways that we are now putting into practice at BRAVEday.

1. Talent + Culture + Extreme Customer Focus with disciplined execution = Success!!
2. You can't grow your business, only your team can.
   ** Elements of a high performing team: Direction, Measurements, Competence, Communication, Accountability, Discipline
3. Build a huge network of people that are invested in your success, go to them often and ask for help.
4. Have an "outside in" perspective and place the customer at the centre of your business.
5. Have a clearly focussed and well communicated vision and strategy for growth.

Good luck in your business, to see more of what John Spence has to say check out www.johnspence.com