Dean and Tania’s team are always prompt and proactive in their responses and also at reminding me when updates etc need to be made to my policy. The service always has a personal touch as well. Our most valuable experience was the initial and secondary consult with Dean... he was very clear at explaining the best/worthwhile policies for our family that gave us best cover for our situation without overselling. We would recommend this team to anyone looking to take out personal insurance ! They are actually the best around!