Mr and Mrs Jones
"I have dealt directly with many insurers, and several
insurance brokers, over the years and feel well qualified when I
say Dean, Tania, and the whole Team at
BRAVEday have always made insurance an easy
undertaking for me and my family, right throughout the entire
process.
From the outset it is obvious that Dean has a great depth of
knowledge when it comes to product and pricing, but more than this
the BRAVEday offer a level of client service
better than any other in the industry I have come across - and I
can say from first -hand experience that when the unfortunate
requirement to claim arrives you realise how priceless this is.
Not so long ago my wife and I received the devastating
news that she had Breast Cancer, there is obviously a lot of
different thoughts and emotions going through your mind at a time
like this, and whilst we were well prepared from an insurance stand
point having put Living Insurance in place with
BRAVEday some years earlier, the last thing
you want to be doing is dealing with an insurance
company.
This is where Tania came in and took control of the claim
process for us, across a couple of different insurers, basically
handing me the simple instruction of 'complete these questions, and
we'll do the rest' - perfect. Thankfully my wife is now well down
the road to full recovery, and whilst the claim funds we received
will never heal the emotional and physical scars for her, I can say
they were very helpful at the time allowing us to concentrate
entirely on her recovery and not on any financial
repercussions.
It meant we were able to seek out whatever treatment we
thought was best for her, and wherever that might be, that we were
able to hire home help to assist in caring for our young children,
and it provided me the flexibility to take more time away from work
- and make no mistake time is everything in a situation like this.
If you're going to get insurance, get Living Insurance. Thanks
again to the BRAVEday team for making
the process easy."