Clare
"I can't thank you enough for the persistent work you put in to
getting my recent Sovereign medical insurance and AMP trauma claims
paid.
After an initial phone call to Tania to discuss my melanoma
diagnosis you covered off all the paperwork needed to submit the
trauma claim, doggedly followed up with my doctor and specialist to
ensure they made their submissions, kept in regular contact with
AMP and didn't let up until the funds were sitting in my bank
account. Your service really did go above and beyond the call of
duty.
You took an enormous amount of stress and frustration away from
me so I could concentrate on looking after myself and I'm very
grateful for that.
The lump sum I received from AMP has enabled me to get my
work-life balance back on track - I've cut back on the hours I work
and now have the time and money to pursue my 'someday maybe'
projects. Thank you Dean for recommending the trauma policy, it has
proved to be very valuable cover to have."